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+# Introduction
+As the Trust and Safety field grows — in significance, complexity, and
+number of practitioners — there is a corresponding value to ensuring a
+common understanding exists of key terms used by the people who work
+to keep users of digital services safe. Although companies have long used
+combinations of people, processes, and technology to address content- and
+conduct-related risks, this field, following the trajectory of other technology
+specializations like cybersecurity and privacy, has reached a critical point
+where it has begun to formalize, mature, and achieve self-awareness.
+Important discussions are happening all around the world, in homes, schools,
+businesses, and at all levels of government, about what Trust and Safety
+should look like to best serve societies and their evolving relationships to the
+internet. But meaningful discussion has at times been limited by the lack of a
+shared vocabulary.
+
+Over the past year, the Digital Trust & Safety Partnership (DTSP) has been
+working to develop the first industry glossary of Trust and Safety terms.
+Following a public consultation, in which DTSP received valuable input from
+stakeholders including academic organizations, industry partners, regulators,
+and others from around the world, we are releasing the first edition of the
+glossary.
+
+Led by DTSP co-founder Alex Feerst, this glossary has the following
+objectives:
+
+1. Aid the professionalization of the field and support nascent Trust and
+Safety teams as they build out their operations;
+2. Support the adoption of agreed interpretations of critical terms used
+across the industry; and
+3. Facilitate informed dialogue between industry, policymakers, regulators,
+and the wider public.
+
+The goal for this first edition has been to describe how key terms are used by
+practitioners in industry. These are not legal definitions, and their publication
+does not imply that every DTSP partner company fully agrees with every term
+as defined here.